PRIVACY POLICY
Last updated: August 21, 2026
MaxxShop respects your privacy and is committed to transparency regarding how your personal information is collected, used, and shared when you visit themaxxshop.com, make a purchase, or contact us.
This Privacy Policy explains how we handle personal information related to the use of our online store.
Information we may collect
Depending on how you use our site, we may collect information necessary to operate our store and provide our services.
This information may include:
Contact information
• Name;
• E-mail address;
• Phone number, when provided;
• Shipping address;
• Billing address.
Order information
We may collect information related to your purchase, such as:
• Products purchased;
• Quantity;
• Purchase amount;
• Shipping address;
• Order status;
• Information related to returns and refunds.
Payment information
Payments made at MaxxShop are processed by third-party payment providers.
MaxxShop uses Stripe for payment processing, as configured at checkout.
Depending on the transaction, Stripe may process payment- and transaction-related data, including contact information, billing and shipping address, payment method information, amount, date, payment status, refund information, and other information necessary to process the transaction.
MaxxShop does not intend to directly collect or store full card information when that information is processed by the payment provider.
To understand how Stripe handles personal information, we recommend reviewing Stripe’s own privacy policy.
Automatically collected information
When you visit our site, certain technical information may be collected automatically by the Shopify platform and by technologies used to operate the site.
This may include information related to:
• Device;
• Browser;
• IP address;
• Pages accessed;
• Interaction with the site;
• Browsing information;
• Cookies and similar technologies.
Shopify states that it may collect information related to the devices consumers use, browsing and interaction with Shopify stores, and may also use cookies and similar technologies.
How we use your information
We may use the collected information to:
• Process and manage orders;
• Process payments;
• Ship products;
• Provide order information;
• Respond to support requests;
• Process returns and refunds;
• Prevent fraud and unauthorized activity;
• Maintain site security;
• Improve the shopping experience;
• Administer our site;
• Comply with legal obligations;
• Communicate information related to our services;
• Carry out marketing activities when permitted and applicable.
Shopify
Our store is hosted and operated using the Shopify platform.
Shopify provides infrastructure for e-commerce operations and may process personal information related to purchases and consumer interactions with stores that use its platform.
Certain data may be processed by Shopify to provide platform functionality, security, analytics, fraud prevention, and other services related to e-commerce operations.
Shopify also states that it may work with service providers related to payments, fulfillment, storage, security, e-mail, marketing, and analytics.
Payment processing
MaxxShop payments are processed by third parties, including Stripe, as made available at checkout.
MaxxShop does not fully control the payment processing systems of these third parties.
Information provided during payment may be processed directly by the provider responsible for processing the transaction. Stripe maintains its own Privacy Policy and data protection practices.
Dropshipping and fulfillment
MaxxShop uses a dropshipping model.
This means that certain orders may be shipped directly to the customer by a supplier or fulfillment partner, instead of being shipped directly by MaxxShop. To process and deliver your order, we may share the information necessary to complete the purchase with suppliers and fulfillment partners, such as:
• Name;
• Shipping address;
• Order information;
• Information necessary for delivery-related contact, when applicable.
This information is shared for the purpose of processing, preparing, and delivering the order.
We do not share complete payment information with product suppliers when it is not necessary for fulfillment.
Service providers
We may use third parties to help operate our business, including providers related to:
• Hosting and infrastructure;
• Payment processing;
• Fulfillment;
• Shipping;
• Support;
• E-mail;
• Security;
• Analytics;
• Marketing;
• Fraud prevention;
• Technology.
These providers may have access to the information necessary to perform the contracted services.
Shopify acknowledges that stores may use third parties for services such as payment, fulfillment, e-mail, marketing, security, and analytics.
Cookies and similar technologies
MaxxShop and the providers used by our store may use cookies and similar technologies to:
• Keep the site functioning;
• Remember certain preferences;
• Understand how visitors use the site;
• Improve the experience;
• Analyze performance;
• Support certain marketing and advertising activities, when applicable.
The specific types of cookies used may vary depending on the apps and tools installed in the store.
Shopify states that it uses cookies and similar technologies in its services and also allows stores to use third-party features.
Marketing and communications
If you provide your e-mail address to receive marketing communications, we may use it to send information about products, updates, offers, or other content related to MaxxShop, as permitted by applicable law.
You may opt out of marketing communications by following the unsubscribe instructions included in the messages or by contacting us.
Security
We adopt reasonable measures to protect the personal information used in the operation of MaxxShop.
However, no electronic transmission or storage system can be considered completely secure.
For this reason, we cannot guarantee the absolute security of information.
Information retention
We will retain personal information for as long as necessary to:
• Fulfill the purposes described in this policy;
• Process orders;
• Maintain business records;
• Comply with legal obligations;
• Resolve disputes;
• Prevent fraud;
• Protect our legitimate rights.
The retention period may vary depending on the type of information and the purpose for which it is retained.
Privacy rights
Depending on the state where you reside and applicable law, you may have certain rights related to your personal information.
These rights may include, when applicable:
• Requesting access to personal information;
• Requesting correction of inaccurate information;
• Requesting deletion of certain information;
• Requesting information about collection and use;
• Exercising certain choices related to advertising or sharing;
• Not being discriminated against for exercising rights protected by applicable law.
The existence and scope of these rights depend on the law applicable to your situation.
Shopify, for example, maintains a specific notice for certain U.S. states, including California, Colorado, Connecticut, Utah, and Virginia.
How to request information or exercise rights
To make a privacy-related request, contact:
We may request additional information to verify your identity before fulfilling certain requests.
This helps protect personal information against fraudulent or unauthorized requests.
Children
MaxxShop does not intend to offer products or services specifically directed to children.
We do not knowingly solicit personal information from children when prohibited by applicable law.
If you believe a child has provided personal information inappropriately, please contact us.
Third-party links
Our site may contain links to third-party websites or services.
These sites have their own privacy policies and data handling practices.
MaxxShop is not responsible for the privacy policies or practices of third parties.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
• Our operations;
• Technologies used;
• Third-party services;
• Privacy practices;
• Legal requirements.
When we change the policy, we will update the date shown at the top of this page.
Contact
If you have questions about this Privacy Policy or about the processing of your personal information, please contact:
MaxxShop
Website: themaxxshop.com
E-mail: contact@themaxxshop.com
